Bryant added, "Because we don't waste the little Job Function Email List things, because we track every penny and every activity, we've all come to know the importance of each cent. Job Function Email List With the pennies in hand, we spotlight the idea of compound interest- for example, how the small savings help us by year's end and how small amounts Job Function Email List of waste can conversely add up to hurt us." Consider the importance of a key operating metric for the airline Job Function Email List industry - operating Job Function Email List cost-per-seat mile.
This is how much it costs an airline to Job Function Email List fly one seat one mile. All the operating costs are divided by the total number of seat miles (the total number of miles of all Job Function Email List the seats that were flown for a given period, whether a passenger was in the seat or not). Much of the industry has had cost-per-seat mile results at or over Job Function Email List 10 cents. Southwest Airlines' cost-per-seat mile is about 6.5 cents. The lowest cost-per-seat mile in the industry Job Function Email List almost 25 years ago was just over 5 cents. How do they do it?
Certainly there are a number of factors that Job Function Email List lead to success. However, one of the key influences is Southwest's ongoing training in business acumen. This training ensures that employees know: • How challenging it is to ensure ongoing profitability; making Job Function Email List a profit can never be taken for granted • The importance of utilizing the benefits of the good years to prepare for the tough years • The impact of individual actions and decisions to the bottom line In other words, Southwest invests in training to help employees think like business owners. This, in turn, produces real results, like its consistently low cost-per-seat mile.